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You can check the status of your verification aby visiting the « Verification » section in your account dashboard. For faster processing, ensure that all documents are clearly legible, show all corners/edges, and meet our specified requirements. Our support team is available 24/7 owo assist with any verification questions or concerns. At HellSpin Casino, the rewards don’t stop metali after your welcome package. We’ve created an extensive program of ongoing promotions to ensure your gaming experience remains rewarding throughout your journey with us.

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The complaint was eventually rejected due owo the player’s non-communication. The player from Slovenia had their account closed and was informed that their winnings would not be paid. Despite having all documents approved and being told jest to wait for a withdrawal, the situation remained unresolved. The player from Greece faced repeated issues with withdrawing money from the casino due to constant requests for verification documents.

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The casino requested that the complaint be reopened, and after further discussion with the player, it państwa determined that they intentionally bet more than the maximum allowed. The player from Switzerland had a confirmed withdrawal pending for 16 days. The player was eventually asked jest to provide a new IBAN and resubmit documents, leading owo further delays. The issue państwa resolved when the player received the money after 22 days, albeit slightly less than expected due owo possible exchange rates or fees. The complaint państwa marked as resolved after the player confirmed receipt of funds. The casino’s Safety Index, derived from these findings, provides a score reflecting przez internet casino’s safety and fairness.

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